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Refund Policy

Thank you for shopping with HOUSE for home accessories We want you to be happy with your purchase. Please read our refund and return policy carefully.

 

1. Returns

  • ​Items may be returned within [14 days] of delivery

  • Returned items must be unused, in their original packaging, and in the same condition as received.

  • To start a return, please contact us at Omarco.Import@gmail.com with your order number and details.

 

2. Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method within 7 business days.

  • Shipping costs are non-refundable

3. Exchanges

  • If you received a defective or damaged product, please contact us at Omarco.Import@gmail.com. We will arrange an exchange or replacement at no extra cost.

 

4. Shipping Returns

  • You will be responsible for return shipping costs unless the item was defective or we sent the wrong product.

  • Please use a trackable shipping service when returning items.

 

5. Contact Us

For any questions about returns or refunds, contact us at:
Email: Omarco.Import@gmail.com

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